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The average Systems
Administrator position in Orange County carries a salary of
$54,000. Once you add in
benefits, overhead,
administrative costs, vacation
time, sick days and training the
real cost of IT Support becomes
very apparent.
Simply the best product in its
class, from $1900 per month.
Take the guesswork out of understanding
your network and computer
systems. By leveraging our
experience across our entire
customer base, we are able to
provide you better service than
the traditional employee.
What is Applause?
Applause was named after the
goal of our service, to make
customers so happy that they
applaud the work that we do.
Computer Support of Orange County
offers Small and Medium Business
IT Support Services intricately
designed to lower your cost of
network ownership, to save you
money, to increase your
company’s communication and
morale, and to help you produce
more revenue.
Applause is an outsourced IT
product and service package for
companies that do not want to
manage and operate their own
business IT services and
infrastructure. With Applause,
companies leverage economies of
scale, utilize best practice
network management techniques
and transfer technology
ownership to us; allowing you to
focus on making more money with
your business capabilities.
Applause is an outsourced
business IT suite of monitoring,
server and network management
engineering tools, validated
processes and IT support. With
Applause in place, you have a
dedicated IT organization that
delivers both onsite and remote
monitoring, server management,
network management and support.
Customer value includes:
-
Reduces IT cost and improves
shareholder value
-
Provides the flexibility to
transition and transform to
the next generation of
infrastructure and
applications
-
Allows the company to focus
on there core capabilities
-
Improves company
communication and
cooperation
-
Gains access to industry,
business and technology
experts
What is included in Applause?
Services provided:
-
Remote monitoring and
management by Computer
Support of Orange County’s
network data center.
-
Proactive Network Management
for Servers and Desktops
provides ultimate protection
to keep critical Servers,
workstations and users
operational.
-
Regularly Scheduled Onsite
Visits, Onsite Support,
Telephone Support, Email
Support and support through
Instant Messenger.
-
Priority access to network
engineering available 7/24
for notifications and
escalation
-
Administrative access to
Applause reporting and
ticketing system
-
24x7 Emergency support is
included, without any
additional charges.
-
Remote PC Control and
Troubleshooting.
Proactive Network Management
Services include the following:
-
Preventive server
maintenance
-
Security Patch Management -
SQL Server, Exchange, IIS,
OS
-
Virus Definition Management
-
Backup Management
-
Hotfix /Service Pack
Management
-
ISP Connection support
-
Service Monitoring and
notification
-
General server and user
administration
-
Printer support
-
System Log Monitoring
-
Virus Protection Management
-
Application Deployment
-
Application Addition and
Change Notification
-
Hardware Change Notification
-
Security Log Monitoring
-
Application Log Monitoring
-
Security Log Monitoring
-
End User Remote Control
-
Application Deployment
(customizable)
-
Network Documentation
-
Software Compliance
-
Firmware Management
-
Upgrade planning and
management
-
Event log Monitoring
-
Daily System Audits
-
Trouble ticketing reporting
and status
-
Preventive workstation
maintenance
-
End User Support Portal
-
End user remedial support
-
PC Configuration and
Maintenance
-
Monthly Management Reports
-
Spyware Removal and
management
-
Custom Mgmt Scripts (defrag,
etc…)
-
Asset Inventory and
Management of PC Systems
-
Report Generation
-
Remote Management
-
Automated Alert Escalation
and Repair
-
Desktop Policy Enforcement
-
Backup and Disaster Recovery
-
Purchasing recommendations
-
Asset Management
-
And many other tasks
specific to your network
configuration
Our outsourced IT services
are here to help. Whether
you are looking for reduced
costs, more time to focus on
your core business, or just
the simplicity of having us
handle your IT, our Applause
service is designed with you
in mind.
The average Systems
Administrator position in
Orange County County carries a
salary of $54,000. Once you
add in benefits, overhead,
administrative costs,
vacation time, sick days and
training the real cost of IT
Support becomes very
apparent.
When we first introduced our
Applause Service our goal
was to provide better
service at a lower price.
Through process and
operational efficiencies we
are able to provide support
from highly qualified
engineers, not just
technicians. Only after
undergoing a rigorous
technical and customer
service oriented training
process, do we allow our
engineers to serve our
customers.
Are you looking for an IT
Outsourcing solution or you
know of someone that could
benefit from our services,
please call us at
(858)
769-6444 or email
us at
sales@supportsd.com, we
are here to take care of
your IT and technology
needs.
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